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Aru000zhan's avatar
Aru000zhan
Rising Newcomer
3 months ago

"This card can't be used for this transaction"

Whenever I try to buy a Sims 4 pack from EA, it says "This card can't be used for this transaction". I tried both Kaspi and Halyk bank cards, and the same message pops up. But those cards work for ev...
purchase issue
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
3 months ago

Hey there, 

I'm sorry to hear you're having problems completing your purchase. Please take a look at the following article for help troubleshooting this: Troubleshooting payment issues in the EA app

I hope this helps.  

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