Forum Discussion

Rising Newcomer

7 months ago

"This card can't be used for this transaction"

Whenever I try to buy a Sims 4 pack from EA, it says "This card can't be used for this transaction". I tried both Kaspi and Halyk bank cards, and the same message pops up. But those cards work for ev...

purchase issue

EA_cuervo

Community Manager

7 months ago

Hey there,

I'm sorry to hear you're having problems completing your purchase. Please take a look at the following article for help troubleshooting this: Troubleshooting payment issues in the EA app

I hope this helps.