Ukrainian gamers asked for separation from Russia region for years on. We asked to add Ukrainian language to your app, add ability to choose any language in game, not just Russian, we asked to change payment currency and systems, as Ukraine is still going though Russin bank systems with RUBs! Yet, no changes were made. Now, when the all EA library was moved to new app it is a great opportunity to make so much asked changes!Therefore, we ask you to: ⁃ remove Russian rubles, which have never been in circulation in independent Ukraine, as well as Russian payment services such as YooMoney and QIWI ⁃ Add Ukrainian language to the official EA website, Origin and EA app ⁃ Allow players to change the language of the game to any of the languages available, regardless of the region, as it is now we cannot even play in English!Thousands of Ukrainian players are counting on your support!

Ukrainians still see prices in Russian rubles on your official website, Origin and EA App, which means they cannot buy your games on these platforms (as transactions with this currency are prohibited in Ukraine). The website and apps do not have a Ukrainian language, but still have Russian. Also, some players who have previously purchased your games through Origin, such as The Sims 4, cannot change the language of the game to English when they do not want to play in Russian.Thousands of Ukrainian players are counting on your support!

Dear developers, thank you very much for supporting Ukraine and leaving the Russian market. But I, who feel Russia's aggression (missiles, power outages, a broken house), still see the language of the enemy in The Sims 4, I don't want to switch to any other language, I want to communicate in my native language! Give Ukrainians such an opportunity, show your tolerance towards us. Remove the calculation in rubles. Thank you.

@Пінквін I can't even buy Sims in my country, because EA thinks I'm from Russia

We want to buy your games in our currency — hryvnias. In independent Ukraine we never had rubles. Please, remove rubles from your store.

Thousands ofgamers in Ukraine want to buy your games, but they can`t, because on your website Ukraine is still considered as a part of Russian region and all the pices are in rubles. Transactions with this currency are prohibited in Ukraine (we use Ukrainian hryvnias)! We ask you not to support the occupation of Ukraine. Please, remove Russian rubles and allow players to change the language of the game to English.

Ukrainian region | EA Forums

76 Replies

OksiBik
2 years ago
Ukrainians still see prices in Russian rubles on your official website, Origin and EA App, which means they cannot buy your games on these platforms (as transactions with this currency are prohibited in Ukraine). The website and apps do not have a Ukrainian language, but still have Russian. Also, some players who have previously purchased your games through Origin, such as The Sims 4, cannot change the language of the game to English when they do not want to play in Russian.
Thousands of Ukrainian players are counting on your support!
GuigEspritDuSage
New Traveler
2 years ago
It's like if they have only one dev on the platform.
I don't think anybody from EA read their Answers HQ .
Ukrainians, you should go to the support page, select support for a game, EAapp and contact us. And spam them.
VikkiSimm
2 years ago
Dear developers, thank you very much for supporting Ukraine and leaving the Russian market. But I, who feel Russia's aggression (missiles, power outages, a broken house), still see the language of the enemy in The Sims 4, I don't want to switch to any other language, I want to communicate in my native language! Give Ukrainians such an opportunity, show your tolerance towards us. Remove the calculation in rubles. Thank you.
Artoetka
2 years ago
@Пінквін I can't even buy Sims in my country, because EA thinks I'm from Russia
Gilcka
2 years ago
Thousands ofgamers in Ukraine want to buy your games, but they can`t, because on your website Ukraine is still considered as a part of Russian region and all the pices are in rubles. Transactions with this currency are prohibited in Ukraine (we use Ukrainian hryvnias)! We ask you not to support the occupation of Ukraine. Please, remove Russian rubles and allow players to change the language of the game to English.
meeLysania
2 years ago
We want to buy your games in our currency — hryvnias. In independent Ukraine we never had rubles. Please, remove rubles from your store.
sverewi
2 years ago
I totally agree. I want to buy apps in hryvnias. Dollars or Euros are also good variant.
Ukraine is NOT russian region!!! And never be.

MAC OS Ukrainian users cant buy EA products at all (steam has only PC version).
OksiBik
2 years ago
Thank you for advice! We will try do it too!
MandarinMafin12
2 years ago
Have been an active user of EA games for years now and it's a pity I couldn't buy anything that wasn't in rubbles. Also it's a shame people can't buy anything because we're still treated as russian region :\
I really hope they will change that and will add ukrainian language to the client. I don't think it would take too much time or effort, but it will improve their clients impression
pashetet
2 years ago
It's a shame. Our country is literally at STATE OF THE WAR AND FOR SOME UNKNOWN REASON WE ARE MEANT TO PAY FOR THE GAMES BY CURRENCY OF THE TERRORISTIC STATE???
Wasn't EA always about love and peace and equallty and stuff?
Store allows us to buy in our currency with reasonable prices, and, despite the fact I love Origin (and now EA) app much more, i was forced to switch to Steam and I am thinking about buying games there.
Of course I am one of the millions of EA users, that my buys are not that crucial to the company but just think about your reputation for a little bit. When the whole world stands for Ukraine, one of the hugest game industry companies just ignores that. Why can't you switch Ukraine region to eauros or dollars, of not UAH?