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VioletRoseSimmer's avatar
VioletRoseSimmer
Seasoned Newcomer
3 days ago

Unable to redeem games with Vanilla Gift Card

The title says it all. I was given a vanilla gift card for Valentine's Day, to buy games. I figured I could use up the money on the card and split the payment with another card on file to purchase multiple games. 

Unfortunately, I am unable to link the card to my account, so I tried looking for an online EA gift card purchase screen so I can use the gift card to buy that, but again, no luck.

Is this gift card essentially useless when it comes to EA?

purchase issue

2 Replies

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  • VioletRoseSimmer's avatar
    VioletRoseSimmer
    Seasoned Newcomer
    3 days ago

    A vanilla gift card is a type of gift card you can buy. It is linked to Visa, but can't be reloaded, or used at an atm.

     

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hi VioletRoseSimmer,

    What is a Vanilla Gift Card? Is it a prepaid, one-time-use debit card? If so, these cannot be used as a payment method for purchases on the EA app.

    For a full list of accepted payment methods, visit: EA Help - Buying EA Games.

    For details on EA Gift Cards, check: EA Game Cards.

    Hope this helps!

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