Forum Discussion
5 Replies
- EA_Poppy3 years ago
Community Manager
Hey @MItyayARS,
When you log in to the EA app, you can tick the box for the option to stay logged in.
This way, you wouldn't need to authenticate yourself each time when you're using the app.
-Poppy
- @EA_Poppy yes stay option enable , but the next time you run it, it requires authorization again
it's only on the computer where the game is installed from EGS
This does not happen on another computer where the game was purchased from EA. - EA_Poppy3 years ago
Community Manager
@MItyayARS., it might help if you clear the EA app cache, as shown here:
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
Restart the app afterwards, and it should hopefully remember your credentials from there.
-Poppy
I've done this before.
I also uninstalled the application and put it on another computer, but it does the same thing there- EA_Poppy3 years ago
Community Manager
@MItyayARS, are you using a VPN when you log in?
Also check on your EA account settings, if you selected the correct country you're located in.If you have set another country there, this might cause the issue with the verification each time.
-Poppy
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