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MItyayARS's avatar
3 years ago

why after exit fifa 23 game autologout from ea app?

why after each game fifa 23 you have to re-authorize in the ea application

game purchased from EPIC game store snd linked to ea

5 Replies

  • EA_Poppy's avatar
    EA_Poppy
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @MItyayARS,

    When you log in to the EA app, you can tick the box for the option to stay logged in.

    This way, you wouldn't need to authenticate yourself each time when you're using the app.

    -Poppy

  • @EA_Poppy yes stay option enable , but the next time you run it, it requires authorization again
    it's only on the computer where the game is installed from EGS
    This does not happen on another computer where the game was purchased from EA.
  • I've done this before.
    I also uninstalled the application and put it on another computer, but it does the same thing there

  • EA_Poppy's avatar
    EA_Poppy
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @MItyayARS, are you using a VPN when you log in?

    Also check on your EA account settings, if you selected the correct country you're located in.

    If you have set another country there, this might cause the issue with the verification each time.

    -Poppy

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