Hi I'm also having this problem.
The pop up that says my account is already linked to EA, just to the disabled address has an unhelpful link to the help start page. It would be nice to deep link that to the actual page where one can continue to receive support for this specific issue. That disabled address is not my email address... it is EAs. So some background process triggered based off of some business rule, changed the email of my linked account, but that is where the business process ends because it is now preventing my from correcting that on my own. I have to spend time jumping through hurdles that don't actually solve my issue until I'm here writing on this forum, hoping a generous human can. Someone should really look at their Miro board business process as to how to re-enable a disabled account.
I do not see Live Support anywhere on the help page.
The help article that suggests updating one's password, did that and that did not work.
The help article that suggests I should unlink my account first doesn't help as it is unlinked, I need to link it. There is nothing I can do.
The account support page has 2 "start a new case" links which unhelpfully redirects to the help page without starting a new case.
The help section has an "EA Account" thumbnail listed under the Games tab and a tab called Account support. Which is the correct EA support flow? Doesn't matter, I tried both and neither have actually gotten me sorted, but this is unnecessarily confusing.
The forum has multiple hits of people with this problem and most suggest going to the help page and speaking to Live Support and yet there is no Live Support on the page... I live in South Africa and my timezone is GMT+2. Maybe I'm region locked from support or maybe it's a timezone consideration? If that were the case it would be nice to see the Live Support section anyway and have it say that no-one is there at the moments due it being 3am somewhere in the States. In the event that that was the issue I changed the site's country flag from US to UK, but the Live Support section didn't suddenly appear so i'm at a loss as to what changing to the UK actually did.
The "How to EA help" doesn't help as I cannot start a case, I don't have a problem with a game and none of the account support options are applicable. It does helpfully say that not every help article will have the option to email or chat with the support team. So, I guess my question then becomes... which specific sequence of links on the EA help must I invoke to get to speak to a human about re-enabling my account so I can link to my console.
I've spent about an hour trying to self service and have gotten nowhere. thanks in advance.