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8fd749114a02726's avatar
2 years ago
Solved

Xbox will not link to ea account

Hi, I hope you can help me as this is driving me insane. I have a new xbox series x my gammer tag is CoddyMcQueen I am trying to play bf4, and I have gold. also good internet connection. 

When I try to connect online via bf4 it says my account is disabled, which it isn't. Also learned Origin has stopped and now through the EA app which I have. I have spent 4hrs of my life trying to figure out what is going on and it is driving me to the brink of landing my size 10 boot through every device I own. On my EA where the gamer tag should be is this cod 8fd749114902726b I can't find anything on YouTube to help me. Can you help a distressed 51-year-old device numpty, please? 🙂

  • Hey there @8fd749114a02726b 

    If your current gamertag is linked up to an older disabled EA account, and you're seeing a different gamertag on your newer EA account that doesn't look familiar, we'll need the live support team to take a look and see what's going on- here on the forums we don't have access to your specific account details to investigate further. 

    Please contact live support from the help site here so they can help you regain access to your account- if you have any issues contacting live support from the help site, please let me know! 

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