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AiluraBleed's avatar
4 years ago
Solved

Alice Madness Returns ERROR FIXED There is a problem with your game’s setup

Hey guys! I just bought Alice Madness Returns bcs is my favorite game, but i could't play it. The error ''There is a problem with your game’s setup. Please reinstall your game'' ''Hay un problema en la configuración de tu juego, por favor reinstala'' was always showing up. After 3 days of search, i finally found a solution.

First, we need to know what's the error. 

For that, we need to go to the Origin Logs, you gonna find it on this path: C:\ProgramData\Origin\Logs

You gonna find a file named ''AliceMadnessReturns_alice2_dd_OnlineActivation_Log'' which you can open with browser. Open it and you gonna find something like the photo i shared here. In my case, i have a missing DLL called ''XINPUT1_3.dll''. This is a DLL for old games with D3DX9 from DirectX. Some another DLLS necessary to run the game can be found there too, with this. You can download the DirectX patch with this DLLS here: https://www.microsoft.com/en-US/download/details.aspx?id=35 https://www.microsoft.com/en-us/download/details.aspx?id=8109

Just install it and the game will run properly! 

I hope you find this useful, and sorry for my bad english. 

27 Replies

  • ayuda, seguí tus pasos pero a la hora de instalar me pregunta en que carpeta copeara los archivos

  • pinoroto33's avatar
    pinoroto33
    Rising Newcomer
    1 year ago

    Gracias, descargué Alice: Madness Returns . Llevaba horas intentando jugar, pero el juego nunca iniciaba. Vi tu comentario y descargué los complementos; gracias a tu enlace ya puedo jugar. Otra vez, gracias. 😁

  • DavidUZC's avatar
    DavidUZC
    Seasoned Newcomer
    8 months ago

    Junio 2025, solucionado el problema con éste método, muchas gracias

     

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