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Melde Bugs und finde Hilfe bei Downloads, DLCs, Einkäufen und Loginfehlern.","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://forums.ea.com/t5/s/tghpe58374/images/bi0yNTgtbUJSYkdE?image-coordinates=0%2C0%2C823%2C823\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:ea-app-de"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:tghpe58374"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:ea-forums-de"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:ea-app-de"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"EA app Technische Fragen & Bugs","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"linear"},"topicsCount":1037,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-03-03T18:43:22.362Z"},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"PRESET_ONLY","eventPath":"category:ea-app-de/category:ea-forums-de/community:tghpe58374board:ea-app-technical-issues-de/"},"User:user:2357635":{"__typename":"User","id":"user:2357635","uid":2357635,"login":"magfrauen","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-10.svg?time=1721239691000"},"rank":null,"email":"","messagesCount":11,"biography":null,"topicsCount":1,"kudosReceivedCount":4,"kudosGivenCount":8,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-05-12T16:54:54.114+01:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:7516797":{"__typename":"ForumTopicMessage","uid":7516797,"subject":"[Sammelthread] Apex legends will nicht installieren","id":"message:7516797","revisionNum":1,"repliesCount":63,"author":{"__ref":"User:user:2357635"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-de"},"conversation":{"__ref":"Conversation:conversation:7516797"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7516797"},"body@stripHtml({\"truncateLength\":200})":" Moin, Ich habe ein Problem, womit ich schon seit einigen Tagen beschäftigt bin. Wenn ich in der Ea app versuche Apex Legends zu installieren, funktioniert alles, bis der Download zu 100 Prozent g...","body@stringLength":"601","rawBody":"
Moin,
Ich habe ein Problem, womit ich schon seit einigen Tagen beschäftigt bin. Wenn ich in der Ea app versuche Apex Legends zu installieren, funktioniert alles, bis der Download zu 100 Prozent geht, und dann einfach von vorne beginnt.
Ich habe versucht:
Ea app komplett neu installieren Dienste deinstallieren (wurde mir vom Live support vorgeschlagen.)
Steam ist keine Option.
\n
Wäre nett für eine schnelle Antwort und Hilfe.
L.g.
\n\n
[Titel von CM geändert, um Thema besser zu reflektieren]
\n","kudosSumWeight":1,"postTime":"2024-05-12T17:11:09.378+01:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:technische probleme","text":"technische probleme","time":"2019-02-04T23:42:19.289Z","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:7516797_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":742},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:7516797":{"__typename":"Conversation","id":"conversation:7516797","solved":true,"topic":{"__ref":"ForumTopicMessage:message:7516797"},"lastPostingActivityTime":"2024-05-26T17:40:45.045+01:00","lastPostTime":"2024-05-26T17:40:45.045+01:00","unreadReplyCount":63,"isSubscribed":false},"ModerationData:moderation_data:7516797":{"__typename":"ModerationData","id":"moderation_data:7516797","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:7516797_1":{"__typename":"Revision","id":"revision:7516797_1","lastEditTime":"2024-05-12T17:11:09.378+01:00"},"ForumReplyMessage:message:7516826":{"__typename":"ForumReplyMessage","id":"message:7516826","conversation":{"__ref":"Conversation:conversation:7516797"},"author":{"__ref":"User:user:32"},"revisionNum":1,"uid":7516826,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-de"},"subject":"Re: [Sammelthread] Apex legends will nicht installieren","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7516826"},"parent":{"__ref":"ForumReplyMessage:message:7516825"},"body":"
Ich habe einmal eure Nachrichten hier zusammengeschoben, da es sich bei euch allen um das gleiche Problem zu handeln scheint.
\n\n
Administratorrechte und Antivirusausnahme funktioniert also bei euch nicht?
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Wenn ich Apex über die EA App installiere, wiederholt sich die Installation immer wieder neu, Ordner mit 80gb Inhalt werden aber gespeichert im richtigen Pfad
","body@stringLength":"165","rawBody":"
Wenn ich Apex über die EA App installiere, wiederholt sich die Installation immer wieder neu, Ordner mit 80gb Inhalt werden aber gespeichert im richtigen Pfad
","author":{"__ref":"User:user:949335"},"isEscalated":null,"postTime":"2024-05-13T16:00:40.195+01:00"},"ForumReplyMessage:message:7516806":{"__typename":"ForumReplyMessage","id":"message:7516806","revisionNum":1,"uid":7516806,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-de"},"conversation":{"__ref":"Conversation:conversation:7516797"},"subject":"Re: [Sammelthread] Apex legends will nicht installieren","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7516806"},"body":"
Lösungsversuche waren:
-App neu installieren
-Als Administrator ausführen
Leider ohne Erfolg
","body@stringLength":"117","rawBody":"
Lösungsversuche waren:
-App neu installieren
-Als Administrator ausführen
Leider ohne Erfolg
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Hab auch schon einiges ausprobiert Von App neu installieren, Speicherort ändern, App wiederherstellen bis hin zu PC zu einem Früheren zeit punkt wiederherstellen.
Hab auch schon einiges ausprobiert Von App neu installieren, Speicherort ändern, App wiederherstellen bis hin zu PC zu einem Früheren zeit punkt wiederherstellen.
Nichts hilft irgendwie.
Also bist nicht alleine mit dem Problem........
Hoffe das da so langsam mal ne Lösung zu kommt.
","author":{"__ref":"User:user:703706"},"isEscalated":null,"postTime":"2024-05-13T18:39:24.841+01:00","parent":{"__ref":"ForumReplyMessage:message:7516806"}},"ForumReplyMessage:message:7516825":{"__typename":"ForumReplyMessage","id":"message:7516825","revisionNum":1,"uid":7516825,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-de"},"conversation":{"__ref":"Conversation:conversation:7516797"},"subject":"Re: [Sammelthread] Apex legends will nicht installieren","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7516825"},"body":"@HunterSenjin hab dir schon im anderen thread den lösungsvorschlag gemacht, wurd ja von dir ignoriert
hab nun die ea app deinstalliert und stattdessen steam installiert da hats sofort geklappt mitm runterladen","body@stringLength":"338","rawBody":"@HunterSenjin hab dir schon im anderen thread den lösungsvorschlag gemacht, wurd ja von dir ignoriert
hab nun die ea app deinstalliert und stattdessen steam installiert da hats sofort geklappt mitm runterladen","author":{"__ref":"User:user:3282543"},"isEscalated":null,"postTime":"2024-05-15T08:17:20.364+01:00","parent":{"__ref":"ForumReplyMessage:message:7516808"},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"repliesCount":5},"Revision:revision:7516826_1":{"__typename":"Revision","id":"revision:7516826_1","lastEditTime":"2024-05-15T10:38:55.109+01:00"},"QueryVariables:ReplyList:message:7516826:1":{"__typename":"QueryVariables","id":"ReplyList:message:7516826:1","value":{"id":"message:7516826","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1741011909496":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1741011909496","value":{"altText":"{login}'s 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Hatte Am 11.05 ein kleines Updatet da rauf hin bekam ich diese Fehlermeldung ( im Anhang )
da die reparatur nicht gebracht hat wollte ich Apex neu Installieren und seit dem ist Apex im Download loop
Lösungs Versuche
- Denn Clean Boot habe ich mit dem live Chat probiert
- App neu installieren / Wiederherstellen
- Den Pfad neu anlegen ( EA Games Ordner über den Download)
- Admin
- alle Laufwerke probiert (auch externe)
- Antivirusausnahme
- Firewall deaktivieren
Die im live Chat wussten darauf hin auch keinen Rat mehr und würden es als Bug an die zuständige Stelle weiter Leiten.
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