Steam-Account, that is not mine, linked to my Account - Support ghosts me.
Hey there,
my EA account is linked to a Steam Account that does not belog to me. I have submitted multiple tickets already but 4 of them just got closed randomly without ever notifying me of anything and the other one I have received an E-Mail that my ticket has been received. However, I havent gotten any other response for that ticket either until it just got closed as well. When I try to live-chat with an ea help employee it says there is a wait time of 2 minutes - yet I have spent 30 minutes on this screen already and nothing is happening. Please help me!
Hallo unerkannthd,
da du hier im deutschen Forum bist und dein Name auch ein deutsches Wort enthält, vermute ich, dass du Deutsch sprichst. Bitte benutzte im deutschen Forum nur Deutsch.
If you're more comfortable using English, let me know and I'll move your post to the English forum.
Ein EA Konto kann in seiner Lebenszeit nur mit einem Steamkonto verbunden werden - wenn also schon ein Konto verknüpft ist, musst du den EA Support kontaktieren, am besten per Chat. Wenn du damit Probleme hast, versuche bitte einen anderen Browser oder ein anderes Gerät aus.