Add ons/Expansion Packs
I had paid and downloaded the Sims 4 Cats and Dogs expansion pack in August of 2024, but when the game just recently updated (for what i'm assuming is the 25th anniversary update? I hadn't played for a while before trying in late January/early February of this year (2025). Suddenly the game is claiming I have not purchased it and it's not in my purchase history. I clearly have downloaded it before, and have screenshots. All of my saved games have the cats and dogs pack on it, so they won't let me access it. How would I be able to have saved games with the pack if I haven't purchased it? Lol. Purchased directly from the EA app too. I'm on a Macbook Pro M1 chip. Anyone else having this issue? EA help page has been absolutely no help whatsoever and I can't get any support. I've been trying for weeks now.
