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ChakahStrange's avatar
ChakahStrange
Rising Scout
30 days ago
Solved

[ANSWER IN THREAD] Ongoing Purchase Restrictions on More Sims 4 EPs

----------------- Sep 7th 2025 edited ------ nothing else mentioned previously in this main post has changed, except that on STEAM platform the packs are actually ON SHELF FOR PURCHASE properly, whi...
purchase issue
  • EA_Cade's avatar
    EA_Cade
    21 days ago

    Heya ChakahStrange​ 

    I've gone ahead and merged your threads together as they were mostly on the same topic. 

    The reality of the situation is that we must abide by regional standards and practices when offering content for sale in that region. This means that for any number of reasons in certain geographical locales we cannot offer content that may depict certain lifestyles, content, or cultural practices. 

    So long as you're connecting to the PlayStation Network, Xbox Live, the EA app, EPIC Games or wherever you play The Sims 4 from this region, you won't see some of our content for sale for legal reasons.

kaihuns's avatar
kaihuns
Rising Novice
26 days ago

I have the same issue for the last 2 days. I wanted to buy a game pack on the EA app but it says "not available for purchase." Then I saw that all packs which I don't own are not available for purchase as well. Only the bundles are up for purchase.

I have tried everything from clearing cache, restarting the app and my laptop, uninstalling and re-installing the app, but nothing worked 😭 I even used another laptop and logged into a new EA account to test it out, but every pack still says "not available for purchase." The official website for me also shows "not available" as well.

It's so frustrating because I just want to buy a game pack and this is my first time to have this issue lol

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