Hi everyone!
So I bought Sims 4 and a bunch of different packs on my crappy old Windows computer a long time ago, and I just got a new MacBook. I was able to download the EA App and get connected to my old account on the Sims, but when I go to Manage Add-Ons it says that those packs that I bought are only available on Windows so I can't redownloaded them. I love the Sims, but no way am I dropping another $40 on each of those packs again - so I'm hoping somewhere here can help me figure this out.
Thank you all!
I have the very same problem. I used to play on my Windows computer and now that I've got a new Macbook (that does meet all system requirements), I'd love to play SIMS 3 or 4 on it as well. But neither are available in the EA App. They are shown greyed out and as only "available for Windows". What can I do? I tried opening a ticket but only get sent the link to the system requirements FAQ - thank you very much, EA help. ☹️
