Forum Discussion

Manjiger's avatar
Manjiger
Rising Newcomer
1 day ago

Cannot Unlink Xbox Account

My EA account shows that it is linked to an Xbox account that I do not recognize. I am having trouble unlinking it.

  1. I go to the Connected Accounts section on the website
  2. I click 'Unlink' next to the Xbox account. 
  3. I get a confirmation window asking if I am sure I want to unlink with a checkbox at the bottom asking if I understand and wish to continue. 
  4. I check the box and click 'Unlink'.
  5. The window goes away and nothing happens

Please help me unlink this Xbox account from my EA account.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 hours ago

    Hi there. We're not able to help with account related issues over the EA Forums. Please open a case with an advisor to see if they can assist. That can be done by using the 'Contact us' button at the bottom of this page. Thank you.

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 1 year ago
8,680 Posts