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liambro1's avatar
liambro1
Newcomer
6 months ago
Solved

can't change my email

i'm trying to change/update my email address to a new one because the one that i have assigned to this EA account i no longer use and is not working properly. havent uesd the email since 2018 could really use some help 

technical issues
  • EA_Lanna's avatar
    EA_Lanna
    6 months ago

    Hi liambro1, 

    Our support team may be able to help you update the email on the EA account. 

    Click on this link and scroll down to 'Still need help'.  Can you see the live chat option?

    - EA_Lanna

2 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hi liambro1, 

    Our support team may be able to help you update the email on the EA account. 

    Click on this link and scroll down to 'Still need help'.  Can you see the live chat option?

    - EA_Lanna

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    6 months ago

    See the following link for info on how to proceed, thanks.

    https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password

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