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ethanratoff2004's avatar
16 hours ago

Change Email Address for EA account

I need delete my ea account that is linked to an email address that no longer exists.

i have a new email address linked to my xbox account that i want to be linked to my new ea account.

2 Replies

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Hey ethanratoff2004​, 

    Just to confirm, is your Xbox account linked to the old EA account you're hoping to delete, or to a new one? 

    Keep in mind progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. Because of that, if you link your platform to a different EA account, you'll lose access to that progress. 

    That said, if you're just hoping to update the email address associated with the account to your new email, you can do so by getting in touch with our live support team. Once an advisor verifies your account ownership, they should be able to help update those details with you.

    Let us know how it goes, thanks! 

  • ethanratoff2004's avatar
    ethanratoff2004
    Newcomer
    1 hour ago

    Hello, 

    yes my ea account is currently assigned to an email address that has been deleted and can no longer be accessed which means I cannot two factor authenticate on FC27. 
    I would like to delete that account and make a new one linked to my email address

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