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CristianUDP2025's avatar
CristianUDP2025
Seasoned Newcomer
4 months ago
Solved

Connection Issues on Corporate Network - Need Port and IP Range Information

I'm experiencing connection problems with the EA App while connected to my workplace network (a corporate network). The application often loses connection or fails to connect at all, and I suspect th...
  • EA_Leeuw's avatar
    EA_Leeuw
    4 months ago

    Hi there,

    Thanks for getting in touch.

    Unfortunately, it won't be possible to provide detailed network configuration information like specific IP address ranges or server details. 

    I'd recommend speaking with your IT team to see if they can allow general access to gaming or entertainment services, as they may have broader settings or policies in place that could help.

    Thanks for understanding.

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
4 months ago

Hi there,

Thanks for getting in touch.

Unfortunately, it won't be possible to provide detailed network configuration information like specific IP address ranges or server details. 

I'd recommend speaking with your IT team to see if they can allow general access to gaming or entertainment services, as they may have broader settings or policies in place that could help.

Thanks for understanding.

  • CristianUDP2025's avatar
    CristianUDP2025
    Seasoned Newcomer
    4 months ago

    I understand. Thanks for your time.

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