Forum Discussion

vkantar's avatar
8 months ago
Solved

Connection Problem (GAME PASS)

I am an ea play with game pass subscriber. I cannot download any games from your desktop application, my library does not appear and the SIMS4, for which I have purchased many add-ons, does not open,...
  • EA_Illium's avatar
    8 months ago

    Hey @vkantar Can we try to clear EA App's Cache (Top Left Menu > Help > App Recovery) and check if the client is able to fully load after? 

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