Forum Discussion

pecanpuertorican's avatar
pecanpuertorican
Rising Newcomer
7 months ago

download problems

Good morning, I recently purchased to kits for Sims 4. The first one was Sweet Allure which I bought last month & I bought the kitchen clutter today & neither add-ons are not available on my Sims 4 g...
purchase issue
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
7 months ago

Heya pecanpuertorican​ 

Try clearing the cache for the EA app using these steps, let me know if you're still not seeing your kits in your game library then. 

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 37 minutes ago
8,438 Posts

Recent Discussions