Dragon Age: Origins - " You don't have access" error

musty_gusti​ Hey, there

Thank you for attaching the images. From the first image with the error message, that is not a game or PC issue; it is an account issue. This could be from a lot of things, from entitlements changing, a refund, a chargeback, an account merger, etc.

However, when it says you literally do not own the game, the easiest way to see if it is the machine or the account is to uninstall every Dragon Age game that has ever been installed on that machine, delete every file related to the game, and then use a registry cleanup to get rid of old registry files.

When it isn't an account-related issue, I have seen it caused by old cache PC files and registry files. If the launcher tries to validate an old or broken reg key, it thinks you simply do not own it, so you have to do the steps above.

If those do not work, then Live Support needs to look at the account, as we cannot here. They need to comb through the logs and see what is happening with the account.

thanks