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LadyRedx's avatar
LadyRedx
Seasoned Newcomer
1 month ago

EA app and Sims 4 just bought 3 pack yesterday and ....

I'm a player since the beginning and I have been Back since I have been Fighting a bad illness and it was a blessing to have the game.  Yesterday I bought the bundle and the minute it was done loadin...
crashing
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
1 month ago

That's not great LadyRedx​, can you share a little info with me as to what is going on? Are you seeing an error message when things go wrong? 

A lot of the time if you are these messages have info that help us pinpoint the cause of the issue.

The more info you can share with me, the faster we can get you into your games.

Darko

  • LadyRedx's avatar
    LadyRedx
    Seasoned Newcomer
    1 month ago

    Hey Thanks for the reply I answered back I fixed it was a corrupted file and I used the uninstaller and it did not do it but showed me where the files were to be fixed Thanks again😁

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      1 month ago

      Great to hear that LadyRedx​, enjoy your game.

      Darko

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