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spacesheepdog's avatar
spacesheepdog
New Rookie
5 months ago
Solved

EA app has been broken for months...

My EA app has been broken for months now and I am finding it ridiculously hard to get in contact with EA.

When I click the ea app it 'opens' in the sense that up beside the apple logo it will say EA App, settings, etc. but the window itself does not show, i can just see my homescreen.

I have tried the following

  • deleting and reinstalling app (tried MULTIPLE times, same issue every single time)
  • trying to clear cache from the top bar of the screen
  • downloading ORIGIN for the sake of trying to at least play the games as normal
  • restarting laptop
  • sign out and back in of laptop

It is beyond frustrating at this point, every thread I have found on a broken ea app gives them same steps i mentioned to 'fix it'. Really sucks because I spent a lot of money on buying expansion packs on a game i cant even use. 

  • WAR IS OVER GUYS!!

    I just fixed my EA app after it not working for months! I hope this works for everyone who is having the same issue.,

    • Turn on laptop and put it in airplane mode or turn off wifi 
    • Launch EA app - it will open up and crash,
    • During that crash open up the Sims 4
    • EA app won't open but game should
    • you should then be able to reconnect your internet and everything should work smoothly again.

    I got this from Stevie Dongle on TikTok and it has fixed my app and sims. Hope this helps!

4 Replies

  • spacesheepdog's avatar
    spacesheepdog
    New Rookie
    5 months ago

    Thank you for the fast response. The Report ID is b8b4cd61-b357-452b-9617-09945e367c86

  • WAR IS OVER GUYS!!

    I just fixed my EA app after it not working for months! I hope this works for everyone who is having the same issue.,

    • Turn on laptop and put it in airplane mode or turn off wifi 
    • Launch EA app - it will open up and crash,
    • During that crash open up the Sims 4
    • EA app won't open but game should
    • you should then be able to reconnect your internet and everything should work smoothly again.

    I got this from Stevie Dongle on TikTok and it has fixed my app and sims. Hope this helps!

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