Forum Discussion

Simzinoz's avatar
Simzinoz
1 year ago
Solved

EA APP ICON is White/Blank and doesn't open/launch?!

Two days ago it was fine. The icon's color was red/orange. Today it's like white/blank. And when I click it. I doesn't work. 1- I tried restarting the computer. 2- There isn't anything to close in ...
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
1 year ago

Hey @Simzinoz 

Try forcing the app to update. Navigate to: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop 

and launch the EAUpdater.exe. 

Let me know if you need more help. 

  • alichapralicha's avatar
    alichapralicha
    1 year ago

    I've got the same problem and it doesn't work for me ☹️( Is there anything else i can do to fix it??

  • Simzinoz's avatar
    Simzinoz
    1 year ago

    @EA_Pulsar Could you check this screenshot out? They all look white/blank. I don't know why? I clicked the EAUpdater but nothing happened. 

  • Stefaerie_s's avatar
    Stefaerie_s
    Rising Newcomer
    1 year ago

    Hello!
    I'm having the same problem. I tried the method you're suggesting. After I run it once, it got update to newer version but the app icon is still blank. I tried doing the same steps and it's telling me that the app has the newest version. Can you, please, help investigating why it doesn't work?
    Thank you!

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