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Simzinoz's avatar
Simzinoz
8 months ago
Solved

EA APP ICON is White/Blank and doesn't open/launch?!

Two days ago it was fine. The icon's color was red/orange. Today it's like white/blank. And when I click it. I doesn't work. 1- I tried restarting the computer. 2- There isn't anything to close in ...
pc
technical issues
  • alichapralicha's avatar
    alichapralicha
    8 months ago
    @Simzinoz okay, i figured it out. you should download the ea installer from an ea website. then you should open this installer and a window will pop out where you can choose to run the app or repair. click repair and restart pc and log again into ea. i had to repeat this whole process 2 times so it might not work right away. hope this will help!!
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
8 months ago

Hey @Simzinoz 

Try forcing the app to update. Navigate to: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop 

and launch the EAUpdater.exe. 

Let me know if you need more help. 

alichapralicha's avatar
alichapralicha
8 months ago

I've got the same problem and it doesn't work for me ☹️( Is there anything else i can do to fix it??

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