EA app wont launch

Hi, coming on here asking for help as ive been through 2 live chat ops that didnt help but send me here and ive tried all basic trouble shoots that wont work. When i go to open ea app with my desktop shortcut it just brings up connecting to the app and then instantly closes and doesnt open ea app(see attachment). ive tried reinstalling, repairing multiple times, restarting my pc, clearing the cache through app recovery. i just want to fix this and play the game i paid for.