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whereismycats's avatar
whereismycats
Seasoned Newcomer
20 days ago

[ref.#PRICENOTFOUND] error

When I try to buy some Sims 4 kits, I get the [ref.#PRICENOTFOUND] error. I don't have any problems buying kits that aren't on the list below:

- Comfy Gamer
- Casanova Cave
- Secret Sanctuary
- Artist Studio
- Storybook Nursery
- Riviera Retreat
- Cozy Bistro
- Urban Homage
- Party Essentials
- Castle Estate
- Modern Luxe

These kits give an error and cannot be added to the cart via the EA app. When I try to buy them from the website, nothing happens when I click "Continue to Checkout".

2 Replies

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    15 days ago

    Hey whereismycats​ , that's odd, I was able to add a few of those packs to my cart, what region are you located in exactly?

  • whereismycats's avatar
    whereismycats
    Seasoned Newcomer
    14 days ago

    I live in Türkiye.

    This thread describes a problem similar to mine. I think it was solved because more people were experiencing the same problem at the same time.

    Assuming my problem couldn't be resolved within a reasonable timeframe, I purchased the kits listed above via G2A. I had no problems activating the keys. If it helps, the keys were listed as globally.

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