EA App won't launch
The EA app will not launch on my system anymore, running as administrator, running in safe mode, uninstalling and reinstalling changes nothing. I installed the Origin app and it launched and function...
Forum Discussion
EA_Leeuw
Community Manager
Community ManagerHi Girgburg,
Just a heads-up—Origin for Windows PC has been officially retired for quite some time now, so I’m not entirely sure how you managed to get a working copy of it. You might be referring to Origin for Mac, which is indeed being sunset in the next few days.
If you still have an old (and now unofficial) version of Origin installed on your system, I strongly recommend fully uninstalling it—including any leftover files—before troubleshooting anything EA app-related. The same goes if you somehow have both Origin and the EA app installed side by side.
To properly remove everything, I suggest using Revo Uninstaller Free, and following the steps outlined here (just apply them to Origin):
👉 [INFO/GUIDE] How to uninstall the EA app and remove leftover files | EA Forums - 11897658
Once both Origin and the EA app are fully uninstalled, download a fresh copy of the EA app for Windows from:
👉 https://ea.com/ea-app
Install it and see if the issue persists.
Let me know how it goes once you’ve reached that point.
This problem persisted before I installed the older version of Origin, I had to resort to installing Origin to test if it was just the EA App that was not working. The Origin app was already uninstalled completely before I wrote this ticket, so I'm already at that point. I still cannot access my games because of this. The fact that an old (and now unofficial) app works far better than the official supported app (which doesn't work at all) is extremely frustrating. I'm strongly considering not buying any games from EA moving forward because of this. Just to add, the EA games I own on Steam (a 3rd party app) also work perfectly fine as well (I only bought games on EA App/Origin since they were exclusively on this platform alone when purchased) also adds salt to the wound.
- EA_Leeuw
Girgburg, Did you follow the steps in [INFO/GUIDE] How to uninstall the EA app and remove leftover files | EA Forums - 11897658 steps by step and made sure that no files were being left behind?
hello , i have been having the same issue lately and i uninstalled it and installed it again and followed the guide and did alot of stuff from youtube ( tutorials ) and still nothing worked and it started a few days ago out of the blue please help me fix :)
