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ensararslan's avatar
ensararslan
Newcomer
2 days ago

EA App is closing itself automatically

Hello everyone,

Until yesterday I did not have any problem with EA App while I am playing EAFC26. Starting from today, when I open the game and start playing, after a couple of minutes the game forces me to exit saying that "EAFC26 is closed because EA APP is being closed". This is something happens out of my control and I tried every method. When I checked the settings from Windows to open EAAntiCheat automatically, it didn't allow me by giving me the message of "Error 87". 

  • I deleted EA App and reinstalled it.
  • I tried deleting the cache.
  • I restarted the computer after closing everything.

I just wonder is it only me or is there a general problem? Only from today I start having this problem and I cannot play the game.

1 Reply

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi, thanks for letting us know which steps you’ve already tried. Let’s try the following next:

    • Change the User Account Control (UAC) settings in Windows, turn it fully off for testing, and see whether that makes any difference
    • Putting your PC into a Clean Boot and then launching the game
    • If you use third-party antivirus software, temporarily disable it. If you’re using Windows Defender, try turning it off for testing or adding the EA app as an exception
    • Make sure your display is connected to your GPU and not to the motherboard's video output
    • Run System File Checker to help verify the integrity of your Windows system files

    One player also reported that a connected device was causing the issue for them. They found that unplugging everything except the monitor, mouse, and keyboard helped identify the cause. 

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