Re: Sims 4 download stuck at 2%

my EA app on my HP laptop just will not update my sims game, the last update the game had it had this issue but i manged to repair the files and it worked but this most recent update nothings working, I’ve cleared the cache on the app, restarted the app, restarted my laptop and updated my laptop but nothings working, i tried to repair the game instead to see if that would work at it just got stuck on 54% then came up with an error that said there’s an issue and to clear my cache. then in a fit of rage i just uninstalled the game and have been trying to redownload it but again it’s stuck on 2% and i have no idea what to do, and i’ve been trying to resolve it for 2 days but nothing is working, please help 🙏