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stevenageboy's avatar
stevenageboy
Rising Newcomer
30 days ago

EA Play - Splash Screen/Javelin AC Error

Good Morning All,

I've had an on-going issue for the last 3 days trying to play either, F1 25, FC26 & Battlefield 6,

All 3 of these titles operate the Javelin Anti-Cheat but since Wednesday I am stuck at the splash screen and the games fail to start, I am able to identify the following errors on event viewer:

EAAntiCheatService
EA Javelin Anticheat encountered an error. Please restart your PC.: C:\Program Files\EA\AC\EAAntiCheat.GameService.exe ( 7 ) ( 1058 )

I have tried launching these 3 games on 3 different computers and builds,1x Laptop & 2x Desktops all to the same error meaning that this is not a software related issue but an EA problem;All 3 computers are at different software levels and house different hardware,

On my laptop - Testbed, I have uninstalled all 3x applications multiple times and carried out repairs to them and each time they do find corrupt/missing files, I have attempted to manually uninstall and reinstall the Javelin anti cheat and even repaired it once installed and still no improvement,I have tested every aspect and checked the forums over the last 3 days and attempted people's own fixes to no avail, I do not own the games as I use EAPlay.

There doesn't actually seem to be any input on the forum from someone at EA with a reason as to why these errors occur - So hoping someone picks this up!

1 Reply

  • Hi All, Identified an on-going wifi issue with my UK provider (Vodafone) Logged into the 192.168 screen and identified PNP not enabled,

    Enabled and reset router - All seems to be functioning now.

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