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Aerolin86's avatar
Aerolin86
Newcomer
12 hours ago
Solved

Ea play not recognising game pass

Hello  I waited 20mins to be told to make a public post with my account details - are you f**king kidding?  I have game pass. EA won't recognise it. accounts are linked, have uninstalled and reinst...
  • EA_Lanna's avatar
    EA_Lanna
    7 hours ago

    Marked as the solution purely for visibility purposes
    ______________________________________

    Hi there! 

    Thanks for your reports. We're looking into this and we'll share any available updates in the main thread. Please join our main thread to catch those. Click the link below to head on over there:

    I'll lock this duplicate thread in the meantime to help streamline communications on this.

    - EA_Lanna

Aerolin86's avatar
Aerolin86
Newcomer
11 hours ago

I'm more annoyed by them asking me to post my account details. it's a public forum that can easily be scalped for emails posted on it. hackers could then send EA imitation phishing emails to steal account details like password and payment details. very poor and insecure system to access basic customer service. yet to see a response from EA either.

  • DarthLoganXV's avatar
    DarthLoganXV
    Newcomer
    10 hours ago

    lol at least you got to talk to someone I couldn't even do that 

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