EA Play Subscription Purchased on Steam

I purchased EA Play for a year at a discount in february and after i download a game on steam it doesn't work when launching from steam or EA Play. The game crashes at the anticheat start-up but then it does this verify game files process and it does nothing. I've reinstalled it and reverified the files before launching and after downloading a game like Madden 26 it shows up in my ea library but BF3 just gets stuck on downloading PnkBstr and doesn't show up in my ea library. Old games like dungeon keeper gold edition work though! I also filed a ticket on steam