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w7y46zc74r7k's avatar
w7y46zc74r7k
Seasoned Newcomer
5 days ago
Solved

EA right side profile panel stuck on infinite loading

hi, this issue started a few days ago when i reinstalled EA after a long time and now the right side panel in which profile is supposed to be visible is now stuck on inifinite loading and i tried re...
  • EA_Leeuw's avatar
    EA_Leeuw
    3 days ago

    Hi there,

    There was a temporary outage last weekend that caused this issue, but it was resolved as of 2 AM last night (GMT+1).

    Please try restarting the client by going to the top-left menu (☰) > Help > Restart App.
    If that doesn’t work, try Help > App Recovery from the same menu.

    If the issue persists, please reply to this thread with your EA app Error Reporter ID.

    To avoid duplicate threads on the same topic, I’ll be closing this one. Thanks!

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 days ago

Hi there,

There was a temporary outage last weekend that caused this issue, but it was resolved as of 2 AM last night (GMT+1).

Please try restarting the client by going to the top-left menu (☰) > Help > Restart App.
If that doesn’t work, try Help > App Recovery from the same menu.

If the issue persists, please reply to this thread with your EA app Error Reporter ID.

To avoid duplicate threads on the same topic, I’ll be closing this one. Thanks!

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