EC 10610 error
I always popup the EC 10610 error when I launch BF 6 BETA from EA app. How can I resolve this problem?
Forum Discussion
EA_Claus
Community Manager
Community ManagerAlternatively to Google's DNS, you can try Open DNS.
In the meantime, please also change the language of the EA App to English. It will help us read the error message. It looks like the network configuration is involved, though.
Have you also tried using a different connection altogether? That might help us isolate the cause of this error. If you are trying to play from a restricted network, finding a different network without restrictions might be necessary.
EA_Claus Thanks. Please see the attachment below.
But we can connect to the game server in EA games. Only failed in EA APP.
Could you tell me the domain used in EC 10608? I will try to ping it in shell.
I am using the fastest and best home network in China.
EA_Claus Could you tell me the domain used in this step? I will try to ping to in shell and resolve this issue. Thanks
- EA_Claus
That's not something we can do, sorry. Have you tried using the OpenDNS?
Also, if you select launch game, does the game start and then give you another error message? A photo of the error you get in the game might help us investigate its cause further.
You can, in the meantime, reinstall the anticheat, reinstall the EA App, and clear the cache. Sometimes the installation data or the cached data cause problems.
I have tried OpenDNS 208.67.222.222 , reinstalling anticheat, EA app and clearing the cache. It still doesn't work. Thanks anyway
