Black Screen
When I open any game from the EA app, I get a black screen, and the game just hangs there and then immediately closes. I've updated all drivers and updated Windows. When I open any game from the EA app, I get a black screen, and the game just hangs there and then immediately closes. The EA games I own are: Battlefield 6 and FC26
EADesktop.exe v13.579.0.6092 — DOUBLE FREE in ucrtbase!free_base (c0000374)
Crash is caused by a DOUBLE FREE in ucrtbase.dll!free_base. Bucket: HEAP_CORRUPTION_ACTIONABLE_BlockNotBusy_DOUBLE_FREE_c0000374_ucrtbase.dll!free_base Mini-dump attached: EADesktop.exe.34448.dmp This is a critical memory safety bug in EA Desktop v13.579.0.6092. Please escalate to dev team — this is not user error. Repro: Launch EA Desktop → crashes within 10 minutes. ******************************************************************************* * Exception Analysis * * ******************************************************************************* KEY_VALUES_STRING: 1Key : Analysis.CPU.mSec Value: 733 Key : Analysis.Elapsed.mSec Value: 1202 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 0 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 421 Key : Analysis.Init.Elapsed.mSec Value: 6229 Key : Analysis.Memory.CommitPeak.Mb Value: 157 Key : Failure.Bucket Value: HEAP_CORRUPTION_ACTIONABLE_BlockNotBusy_DOUBLE_FREE_c0000374_ucrtbase.dll!free_base Key : Failure.Hash Value: {e1345443-3d2f-3995-8dab-cf59484e8f62} Key : Timeline.OS.Boot.DeltaSec Value: 174412 Key : Timeline.Process.Start.DeltaSec Value: 565 Key : WER.OS.Branch Value: ge_release Key : WER.OS.Version Value: 10.0.26100.1 Key : WER.Process.Version Value: 13.579.0.6092FILE_IN_CAB: EADesktop.exe.34448.dmpNTGLOBALFLAG: 0APPLICATION_VERIFIER_FLAGS: 0CONTEXT: (.ecxr) rax=0000000000000000 rbx=00000000c0000374 rcx=0000000000000030 rdx=0000000000490000 rsi=0000000000000001 rdi=00007ff80984d0e0 rip=00007ff809797885 rsp=000000000a8de730 rbp=000000000a8dec90 r8=0000000000000003 r9=0000000000000020 r10=0000000000000000 r11=00000000000000f0 r12=000000000599a158 r13=0000000000000000 r14=0000000000490000 r15=0000000000000000 iopl=0 nv up ei pl nz na po nc cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000206 ntdll!RtlReportFatalFailure+0x9: 00007ff809797885 eb00 jmp ntdll!RtlReportFatalFailure+0xb (00007ff809797887) Resetting default scopeEXCEPTION_RECORD: (.exr -1) ExceptionAddress: 00007ff809797885 (ntdll!RtlReportFatalFailure+0x0000000000000009) ExceptionCode: c0000374 ExceptionFlags: 00000081 NumberParameters: 1 Parameter[0]: 00007ff80984d0e0PROCESS_NAME: EADesktop.exeERROR_CODE: (NTSTATUS) 0xc0000374 - A heap has been corrupted.EXCEPTION_CODE_STR: c0000374EXCEPTION_PARAMETER1: 00007ff80984d0e0ADDITIONAL_DEBUG_TEXT: Followup set based on attribute [Heap_Error_Type] from Frame:[0] on thread:[PSEUDO_THREAD] ; Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD]FAULTING_THREAD: ffffffffSTACK_TEXT: 0000000000000000 0000000000000000 ucrtbase!free_base+0x0STACK_COMMAND: !heap ; ** Pseudo Context ** ManagedPseudo ** Value: ffffffff ** ; kbSYMBOL_NAME: ucrtbase!free_base+0MODULE_NAME: ucrtbaseIMAGE_NAME: ucrtbase.dllFAILURE_BUCKET_ID: HEAP_CORRUPTION_ACTIONABLE_BlockNotBusy_DOUBLE_FREE_c0000374_ucrtbase.dll!free_baseOS_VERSION: 10.0.26100.1BUILDLAB_STR: ge_releaseOSPLATFORM_TYPE: x64OSNAME: Windows 10IMAGE_VERSION: 10.0.26100.6899FAILURE_ID_HASH: {e1345443-3d2f-3995-8dab-cf59484e8f62}Followup: MachineOwner ---------
EA App randomly closes while playing BF6
My EA App crashes randomly while playing BF6. Sometimes i play for hours and it's ok. Sometimes crashes after one match or two. Closes BF6 AND EA app. Almost everytime no messages of any error at all. I receive only 2 times a message of an issue with "The app crash unexpectedly, we ran into a problem, but a quick restart should fix it." I check marked to send the crash report. I already checked all drivers and bios that are updated. Cleaned the cache from EA app and logging in with the user and password anytime. Nothing solve the problem. Another issue that i noticed are, when i am in a party at BF6, when any friend are the Party leader, they cannot select any mode. They shows with a Lock and can't start any match. But, if i am the leader at a party, i can select any mode to play. This issue only started to happens today. C'mon EA, you need to solve those issues.
App consistently disconnect and reconnects
This has been happening for a while now, and it's starting to drive me crazy. When I play my games, the app icon starts bouncing and showing a notification number. This doesn't stop until I bring up the EA app window. On closer inspection, when I first bring up the EA app window, it shows that it's offline, and once I'm on the app, it reconnects, and the icon stops bouncing. I go back to playing my game, and a couple of minutes later, this all happens again. If I ignore it my game will because very laggy. I don't close the app when I'm playing; it's always open, just on a different desktop screen. I can't see any pattern in what causes this to reoccur.
Not receiving pre order or deluxe edition DLC
I pre ordered the deluxe edition of Dragon Age the Veilgaurd and have still not received my DLC. It just does not show up in the game. This has been happening since the release of the game in November last year. Does anyone have any idea how this can be fixed? It shows here but does not show up in the game at all. I've completed the game and still nothing.
Unresponsive EA App
So the problem is: When i start a download on the app all is good, that is until i try do literally anything. If i start a game, crashes pc If i try to add another download to the queue, PC crashes If i try to do literally anything PC crashes I7 14700KF 32GB Ram 7700XT No idea whats going on, i have tried reinstalling EA and i have tried clearing cache folders ect. Only time the app and pc is responsive is when there is no downloads going on. This only happens with EA App Steam and Battlenet are both perfect so its something with EA
