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EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
6 months ago

Hi there, 

Could you please provide some further information on the issue you're experiencing? When are you seeing this error? Is this happening when installing or launching the EA app or a game? Please provide as much information as you can, that will help us identify the error and help you in fixing it. If you can also provide a screenshot of the error message, that would be very helpful. 

  • MrCaront76's avatar
    MrCaront76
    Newcomer
    4 months ago

    Hi I'm new, it happens to me too when I start the game. As soon as the EA Ap opens.

    • EA_cuervo's avatar
      EA_cuervo
      Icon for Community Manager rankCommunity Manager
      4 months ago

      Thanks for providing further information! Can you please confirm if you have tried any troubleshooting steps yet and if you're using any VPNs?

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