Forum Discussion

kevin20052

Rising Newcomer

Re: [CURRENT ISSUE] Sims 4 Unable to Start, Game Data Missing or Damaged

When trying to play the Sims 4 i get this error:

Can anyone help with this error?

Unable to start:

Cannot state because game data is missing or damaged. If you have Mods installed please remove them and try again. If not, please repair or reinstall game via origin.

[de4ee14f:29f00e79:0000000:4b0d852b]

2 Replies

EA_mplsnow
Community Manager
2 days ago
Hey kevin20052,

I've merged your post into the main thread for this error message.

Please check out the first post for more information and troubleshooting steps. You'll want to start by clearing the EA App's cache and repairing the game.

Let us know how it goes, thanks!
kevin20052
Rising Newcomer
1 day ago
It still doesn’t work… this is the message I’m getting… see pic,