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gyocchan's avatar
gyocchan
Newcomer
8 hours ago

Expansion Pack not showing in-game

hello, 

i recently bought EP03, EP05, EP10, EP11. Have downloaded and installed them on EAapp. But when I try to access it in-game, it only detected I have bought the packs but have yet to install. Is there anything I can try to fix this error? Thank you!

 

Note: I'm using a MacOS, and have tried to run the Terminal. It's showing this

/System/Volumes/Data/Applications/EA Games/The Sims 4 Packs/__Installer/DLC/EP03

/System/Volumes/Data/Applications/EA Games/The Sims 4 Packs/EP03

/System/Volumes/Data/Applications/EA Games/The Sims 4.app/Contents/Delta/EP03

/Applications/EA Games/The Sims 4 Packs/__Installer/DLC/EP03

/Applications/EA Games/The Sims 4 Packs/EP03

/Applications/EA Games/The Sims 4.app/Contents/Delta/EP03

 

/System/Volumes/Data/Applications/EA Games/The Sims 4 Packs/__Installer/DLC/EP05

/System/Volumes/Data/Applications/EA Games/The Sims 4 Packs/EP05

/System/Volumes/Data/Applications/EA Games/The Sims 4.app/Contents/Delta/EP05

/Applications/EA Games/The Sims 4 Packs/__Installer/DLC/EP05

/Applications/EA Games/The Sims 4 Packs/EP05

/Applications/EA Games/The Sims 4.app/Contents/Delta/EP05

 

2 Replies

  • gyocchan​  Please open Marketplace > My Collection and see whether your packs are deactivated.  If they are, click Pack Selection and check the boxes for those packs, then restart your game.

  • gyocchan's avatar
    gyocchan
    Newcomer
    7 hours ago

    it worked now. Thank you! Didn't even know I had to check the marketplace for that. 

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