F1 24 crashes on launch with ntdll.dll access violation (0xc0000005)
Faulting application name: EADesktop.exe, version: 13.743.0.6256, time stamp: 0x6a487ff9
Faulting module name: ntdll.dll, version: 10.0.26100.8737, time stamp: 0x7b64c48f
Exception code: 0xc0000005
Fault offset: 0x000000000002f6a3
Faulting process id: 0x6BA8
Faulting application start time: 0x1DD11154E1CF045
Faulting application path: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: ba9c5d10-b4da-4f87-adb1-eb2a392f0a07
- up is the code for the crash via event viewer.
EA Desktop repeatedly crashes with the same error, which also prevents F1 24 from launching (crashes at the "press any button" screen, or shortly after). The crash is 100% consistent - same exception code and fault offset every time.
nothing resolved it