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Hessenberg1's avatar
Hessenberg1
New Novice
8 days ago

F1 through steam not able to play online

i cant get to the EA log in site. it does not appear in my EA app either, i have uninnstalled both f1 and EA app, nothing works. when i load into F1 i get the message "in order to connect to F1 online services you will need an EA account......." i press retry and it loads for some seconds and then the same message pops up. i just cant connect to ea through steam

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  • Hessenberg1's avatar
    Hessenberg1
    New Novice
    7 days ago

    Hey

    Once i first launched f1 25 i got the error. I then went to EA and checked the linked accounts and it was the right account, i even relinked the connection and nothing have changed even tho i have reinstalled both apps

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    7 days ago

    Could you please share a screenshot of the error message that you see?

  • its this one, i press retry and it loades for some seconds then it goes back to the same message. ive tried to reinstall f1 and ea app, cleared cache, restart pc, and relink ea and steam accounts

     

  • Hessenberg1's avatar
    Hessenberg1
    New Novice
    7 days ago

    i also tried to launch f1 22, 23 and 24 now and i got the same message. never had this issue before i downloaded f1 25

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Thanks for the additional information. I see you also posted here: Ea Login Error | EA Forums - 12218040. This is currently being investigated by the team, and we should provide updates on that bug report thread once we have it. I will go ahead and close this current thread for now to avoid duplicates, but you can continue to monitor the bug report for further updates. 

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