Forum Discussion

ameliapritt94's avatar
ameliapritt94
Seasoned Novice
14 days ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    10 days ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please create a new thread! 

4eversims4's avatar
4eversims4
New Traveler
14 days ago

I just bought this new pack which I am finding out to be a big mistake because I am running into issues and cannot play it. I was able to install and create my sim, but after selecting which season to start in and selecting the new fairy world all I get is a complete white screen.  I exit and try repairing the game and I get what you see in the pictures below. 

imsanne's avatar
imsanne
Seasoned Newcomer
14 days ago

i’ve got the exact same problem! 

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,840 PostsLatest Activity: 13 minutes ago