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ameliapritt94's avatar
ameliapritt94
Seasoned Novice
5 months ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    5 months ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please create a new thread! 

AnazuraTS4's avatar
AnazuraTS4
Seasoned Rookie
5 months ago

Upon repairing my game in the EA APP to see if it fixed my sim not having evidence of her new trait discovery "chased by death" in her simology panel or milestones (it didn't!), the EA app brought up this message when it got to the last pack "Enchanted By Nature". I don't have mods/cc and had previously seen the preorder items in the build/buy before exiting to repair game.

  • RenanPisi's avatar
    RenanPisi
    Seasoned Vanguard
    5 months ago

    Same here. Even though the pre-order bonuses appear in my game, it fails to repair.

  • oolonglong's avatar
    oolonglong
    Seasoned Ace
    5 months ago

    I have the same error.

  • AnazuraTS4's avatar
    AnazuraTS4
    Seasoned Rookie
    5 months ago

    Here's a better screenshot with the icon in the background. The same pop-up shows up again after clicking ok.

  • JanieBaer's avatar
    JanieBaer
    Rising Novice
    5 months ago

     I'm glad I'm not alone in this. This just happened to me today as well.

  • Kate1812's avatar
    Kate1812
    Rising Novice
    5 months ago

    I am having this issue too

  • 57fc8c3b57186ffc's avatar
    57fc8c3b57186ffc
    Seasoned Newcomer
    5 months ago

    I have the same problem 

  • aspringer2001's avatar
    aspringer2001
    Seasoned Newcomer
    5 months ago

    same thing here, tried to repair it and it kept saying I didn't own the title. It seems like it's just the preorder bonus content that's messing it up. As soon as I cancelled the repair on the bonus content, everything started working again. 

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