Forum Discussion

ameliapritt94's avatar
ameliapritt94
Seasoned Novice
20 days ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    16 days ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please create a new thread! 

WvMISKAvW's avatar
WvMISKAvW
New Adventurer
20 days ago

As the Title says, the EA App is stuck downloading the Enchanted by Nature Fairy Garden Digital Content. 

*This is WHY when I went to repair the game it wasn't able to finish the repair, as I've posted about before, HERE: 

https://forums.ea.com/discussions/ea-app-technical-issues-en/re-fairy-garden-digital-content-error/12332336

Any suggestions would be greatly appreciated. ;)

Many Thanks in Advance. 

  • WvMISKAvW's avatar
    WvMISKAvW
    New Adventurer
    20 days ago

    UPDATE: 

    After numerous attempts at Repairing and having the Repair FAIL I cleared the cache (yet again) and checked Add-On Management and both the Enchanted by Nature Expansion and Fairy Garden Digital Content are listed as Installed, so I thought I'd load the game to see what was going on. 

    Upon initial running of the game I was met with two splash screens, one for the pack and one for the digital content, as expected. 

    I also checked to make sure the new world was present in game and it is. 

    However, after exiting the game and attempting another Repair, the Repair failed yet again with the same Error "Game Ownership Disabled or Deleted Error" when trying to process the Fairy Garden Digital Content file. 

    This makes NO sense to me whatsoever. 

    Hopefully the EA App / Game gets fixed so we can once again Repair our game. 

    *All Relevant Screenshots Included*

     

  • Aikidogrl18's avatar
    Aikidogrl18
    Seasoned Newcomer
    19 days ago

    I've been having the exact same issue as well. Fingers crossed they fix it soon!

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