Forum Discussion

ameliapritt94's avatar
ameliapritt94
Seasoned Novice
14 days ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    10 days ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please create a new thread! 

E45Dodge's avatar
E45Dodge
New Scout
14 days ago

I was playing for a few hours today, with the new Enchanted By Nature Pack when it suddenly froze (animations wings and rain still fluttered though). I had to force quit and hit repair in the EA App. I came back to the repair paused, and was like, "strange". I tried to un-pause it and it tells me I "don't own this title". I'm like, "excuse me?" 

I click the help link, it tells me to clear the cache, so I do, but I have the same results. When I hit repair it says I don't own this title. I'm not sure if it means I don't own TS4 or Enchanted by Nature. 

Any advice? Anyone else experiencing this?

No mods or CC installed at this time.

BVBARMY77's avatar
BVBARMY77
New Novice
14 days ago

This also happened to me, I have now uninstalled my game completely.  I've been trying to redownload it for a while now, but I keep getting error messages, saying that there was a problem with the download.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,839 PostsLatest Activity: 14 minutes ago