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ameliapritt94's avatar
ameliapritt94
Seasoned Novice
11 days ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    7 days ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please let us know! 

kristinlg00's avatar
kristinlg00
Seasoned Newcomer
11 days ago

My game was running so slowly, so I tried to repair it. When it came to the new pack I get the message that the game ownership is disabled or deleted. I preordered the pack a few weeks ago. What to do? I thought it was my Mac, so I restarted it, but the same happens.

And my sister, who also preordered the pack, she was playing a long time with the new pack yesterday, but now she just gets the loading screen.

Anybody have any tips on what to do?

DizzyDee-K's avatar
DizzyDee-K
Seasoned Ace
10 days ago

My reports ID: 784d76ca-dc3f-4986-b6d0-0dbde34fc3ef

Same. The Sims Enchanted by Nature plus Fairy Garden Digital Content. Won't repair game because I don't own these items. Yet I do.

 

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