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Unicorn5155
12 days agoSeasoned Newcomer
I pre-ordered the new expansion pack but after downloading it a few issues started. I created a sim but it then wouldn't let me into the world only to show white screen. After restarting the app and my computer several times nothing has worked. Trying to repair the pack which only makes the message 'game ownership disabled or deleted' appear.
This is frustrating as I have never faced an issue like this before. I have noticed that others are also being affected too. Does anyone have a fix/ solution?
kmoneyforbes
12 days agoRising Novice
Same here. I've tried submitting tickets but nothing. From what I've read so far, they're still collecting evidence its happening and there's nothing we can do. It's so frustrating. Makes me want to just request a refund and be done.
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