Forum Discussion

ameliapritt94's avatar
ameliapritt94
Seasoned Novice
2 months ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    2 months ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please create a new thread! 

SillyMadHatter's avatar
SillyMadHatter
Seasoned Rookie
2 months ago

I'm having the exact same issue. Am also on Mac. And its also not allowing me to repair that specific pack either. I've been talking to an EA advisor for 4 hours over chat, and still nothing. Its been very frustrating. I have uninstalled and re-installed the app and the game and nothing has helped whatsoever. The guy I'm talking to says they have never faced this issue... Hopefully will get fixed soon. 

 

Bns_napat's avatar
Bns_napat
Seasoned Newcomer
2 months ago

me too. I play on Mac and try everything that should help. But I can't fix it. So sad😭

  • SillyMadHatter's avatar
    SillyMadHatter
    Seasoned Rookie
    2 months ago

    Its really frustrating, but at least EA is actively investigating the issue. I would highly suggest starting a case and sending through a game log, as ea is looking at those for the moment I believe. But hopefully this will get sorted soon and we can all return to gaming. 

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.8,018 PostsLatest Activity: 13 seconds ago