Forum Discussion

ameliapritt94's avatar
ameliapritt94
Seasoned Novice
25 days ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    21 days ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please create a new thread! 

GieSunn's avatar
GieSunn
New Traveler
23 days ago

Hello, 

I’m experiecing an issue with my game. When I try to repair it, the process gets stuck at Enchanted by nature fairy garden digital content and then receive message “game ownership disabled or deleted”.  Additionally, my sims appearance glitches, in Cas and live mode, as shown in photos. This glitch resolves temporarily when I switch to another outfit. 
I have already removed cc (not using mods) before download enchanted by nature and new update.  Also tried restarting app, clearing the cache, and updating to the newest app version. 

SVG85's avatar
SVG85
New Novice
23 days ago

Tengo el mismo problema y ya lo he probado todo e incluso reinstalar el juego. Es muy frustrante estar esperando una nueva expansión y que al instalarlo siempre haya algún problemas y no podamos usar el juego. Es un juego muy caro para que siempre esté dando problemas.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,894 PostsLatest Activity: 20 minutes ago