Hey all,
This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again.
If you still see an error after canceling and trying a fresh repair or install, please let us know!
My game is broken and here are some screen shots of what is happening. When I go to press hats, nothing appears and then there is green boxes over things and I dont know how to fix it. I updated all of my mods (Mc command, UI cheats, and more collums) but its still broken.
Because of this I went to repair my game and everything was fine until it got to the Enchanted By Nature digital content. Then it says this:
Please help, i've restarted the EA browser mutiple times and tried to repair it again mutiple times and it wont help.
I'm experiencing this exact same problem right now. When I repaired the game, once it got to the Enchanted pack that's when it is showing the message you pictured above. I am hoping that this issue is resolved soon since I do not know what to do either.
I'm having a visual problem with Sims being randomly shiny, so thought I'd try repairing the game and this is happening to me too! Clearing EA app cache, restarting computer, reinstalling EA app.. none of it is fixing the issue.
I also have this problem. I removed all my mods and my game instantly goes to a black screen when I start it, then I tried to repair and it said the same thing. I just cancelled the download for that digital content and finished the repair but it's still broken. I also have the hat problem too but it happened before the update :(
I have the same issue
g83nsvplt670 haggis1969 m1ss_anthr0py heyjedikitty 04060020 Please see the top post solution of the thread I'm moving you into.
