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ameliapritt94's avatar
ameliapritt94
Seasoned Novice
12 days ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    8 days ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please create a new thread! 

GieSunn's avatar
GieSunn
New Traveler
10 days ago

Hello, 

I’m experiecing an issue with my game. When I try to repair it, the process gets stuck at Enchanted by nature fairy garden digital content and then receive message “game ownership disabled or deleted”.  Additionally, my sims appearance glitches, in Cas and live mode, as shown in photos. This glitch resolves temporarily when I switch to another outfit. 
I have already removed cc (not using mods) before download enchanted by nature and new update.  Also tried restarting app, clearing the cache, and updating to the newest app version. 

NettieVT's avatar
NettieVT
Rising Novice
9 days ago

I'm getting the same issues after the Enchanted pack. Keep getting EA error saying that failure to launch on our side. Tried several things so far from Clearing cache, clearing app, updating drivers three repairs (now it says I also don't own that enchanted by nature pack, after most recent repair) So I thought okay let's just re buy the new pack ( I better get my pre purchase extras eventually)...Still no go and after another 2 uninstall and reinstall not loading and same error. tis mightily disappointing!

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