Forum Discussion

ameliapritt94's avatar
ameliapritt94
Seasoned Novice
15 days ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    11 days ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please create a new thread! 

04060020's avatar
04060020
Seasoned Newcomer
12 days ago

When trying to launch the Sims 4 game, I noticed that it would close on me abruptly (Even though I played it just fine a few hours previously). Since it kept closing abruptly, and not properly launching I decided to repair it, and everything was going fine throughout all of my packs except for the last one. 

When it got to the "Enchanted by Nature" pack it paused, and then gave me the below pictured error message: 

Does anyone know why this may be occurring? It still shows even though I have completely cleared my mods and tray folder. 

  • sarahclare's avatar
    sarahclare
    New Rookie
    12 days ago

    This just happened to me as well when I tried to repair it! I don't even have any mods or CC.

  • FleurLaFleur's avatar
    FleurLaFleur
    New Rookie
    12 days ago

    Firstly I got an error after wearing something made from the Gemology table. I cleared caches and rebooted the game. It was exactly the same, so I decide maybe a repair was in order. I got exactly the same problem and couldn't repair Enchanted by Nature. I also got a pop up saying "Game Ownership Disabled or Deleted" and couldn't go any further. I don't know what to do!

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,847 PostsLatest Activity: 2 hours ago