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ameliapritt94's avatar
ameliapritt94
Seasoned Novice
6 months ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    6 months ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please create a new thread! 

BellaandMaxandMe's avatar
BellaandMaxandMe
Seasoned Novice
6 months ago

Hello! Ever since I bought the new Enchanted by Nature sims 4 pack, I’m on able to open my game at all. I’ve tried repairing, I’ve tried restarting but the EA app is saying that I do not own the game. It’s been having this issue for days now. Someone please help me. 

 

GVD15's avatar
GVD15
Seasoned Rookie
6 months ago

I got that error when I tried repairing my game this morning. I had zero problems with the base game or other packs/kits, just when it got to Enchanted by Nature. I bought it less than 24 hours ago, and it shows in the library that I own it.

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